To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

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Reagan Rains

Mortgage Loan Officer

  • NMLS # 233020

  • 1250 S Capital of Texas Hwy
    Bldg 1, Suite 101
    Austin TX 78746

  • Office: 512-381-5361 ext 6627
  • Cell Phone: 512-796-8903


  • 8am - 5pm (CST)

Having worked in the mortgage industry since 2010, I have had the privilege of serving thousands of satisfied clients for purchases, refinances and home renovations in Austin as well as other Texas markets.  I personally treat each loan with my client’s best interest in mind  and with the specific goal of delivering an elite customer experience.  My aim is to ensure each loan involves clear communication for all parties, an understanding of what the loan process entails and that every loan closes on time.   With the variety of mortgage products Southside Bank has to offer, I can help you achieve your mortgage needs today.

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.